Contact Center

With iSycol Contact Center, you can differentiate from the competition where it matters most – the customer experience.

Customizable call flows and exceptional QA features help ensure more efficient interactions Voice, chat, and e-mail queues combine into a single omni-channel experience Real-time customer insights speed agent-customer interactions Dynamic notifications extend reach while respecting audience preferences Deep historical reporting helps drive improved future interactions.

Extend your customer experience.
A flexible solution providing advanced contact center capabilities to increase customer satisfaction at scale.

Full-featured, omni-channel capable contact center platform. Companies who need to optimize interactions and connect with customers via multiple channels.

All Contact Center Express functionalities plus

With iSycol Contact Center, you can differentiate from the competition where it matters most – the customer experience.

Customizable call flows and exceptional QA features help ensure more efficient interactions Voice, chat, and e-mail queues combine into a single omni-channel experience Real-time customer insights speed agent-customer interactions Dynamic notifications extend reach while respecting audience preferences Deep historical reporting helps drive improved future interactions.

Optimize your customer experince
A full-featured omnichannel Contact Center solution with powerful integrations capable of delivering the ultimate customer experience.

All Contact Center Pro functionalities plus